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TTR People & Culture:
2020 Diversity & Inclusion Report

At TTR, we’re different. And we like it that way. Each and every one of us brings our own set of thoughts, ideas, personality, and backgrounds to create solutions that serve everyone. We're focused on maintaining a safe and inclusive work environment by listening to our professionals, treating them with respect, and being willing to change.

Gender Equality at TTR

Overall

46%

Female

Leadership

50%

Female

"I love working for a company where I can come to work and feel safe to be myself."

Different voices. Amazing outcomes.

At TTR, inclusion and diversity means we welcome all voices & beliefs and embrace our differences to improve the quality of people's lives. We provide equal opportunities to all people regardless of age, gender, or ethnic background. We believe what makes us different powers incredible results.

Elisama

Client Services Associate

"TTR cares about every single person who works here. Regardless of how long they've worked here, how old they are, what color they are, their religion, etc. The level of care is astounding."

Yao

Chief Financial Officer

"By creating a culture in which everyone is free to be themselves and differences are celebrated, it has fostered an environment in which people really enjoy work. We believe in our mission of making people's lives better, and we do a great job at tying all of our roles into this pursuit. This purpose-driven approach is incredibly motivating. Simply put: Work is fun."

Courtney

Chief Research Officer

"I really appreciate the flexibility I'm given so I can be a working mom and still get to spend time with my kids."

One world. Many backgrounds.

Professionals from all over the world have joined the TTR team.

US geographic diversity

TTR professionals come from all over the US. Here are the states that TTR professionals have called "home."

US Race and Ethnicity at TTR

TTR

15.1%

8.4%

1.7%

6.7%

.8%

67.2%

American Indian or Alaska Native

Asian

Black or African

Hispanic or Latino

Native Hawaiian or Other Pacific Islander

White

Oregon

1.8%

4.9%

2.2%

13.4%

.5%

77.2%

American Indian or Alaska Native

Asian

Black or African

Hispanic or Latino

Native Hawaiian or Other Pacific Islander

White

United States

1.3%

5.9%

13.4%

18.5%

.2%

60.7%

American Indian or Alaska Native

Asian

Black or African

Hispanic or Latino

Native Hawaiian or Other Pacific Islander

White

Compensation Equality

TTR believes that compensation should be based on what a professional does, not who they are. TTR professionals, at all levels, are compensated with this idea in mind. Every year we analyze market information, salary reports, and review best practices to ensure that compensation is equitable for all TTR professionals. We ensure that every gender, regardless of race, ethnicity, or age, are compensated equitably.

2020 Employee Comments

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The amount of care and compassion TTR has for individual situations and family needs is very different than the norm and is very appreciated. I have worked for this company for a long time and cannot wait to work here the rest of my professional career.

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The best thing about TTR are the people and culture. Management does a good job, overall, hiring people. It is definitely a fun environment to be part of. Management is also very generous with benefits.

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I really like how much care, time, and effort go into making our jobs interesting, the workplace clean, safe, and fun, as well as making sure we get our tasks done. Our number one priority is to help our clients, but it doesn't come at the expense of the employee's well-being or happiness.

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I love our people — starting with the CEO, who has built a culture with people that makes our work environment fun, uplifting, positive, motivating, and enjoyable to come to work in every day. I'm so thankful to be a part of such a unique culture.

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TTR focuses on improving people's lives, including their employees. They really do care.

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Incredible amounts of care and respect for every individual whether they work here or not. Our mission is to improve as many lives as we can by the work we do every day.

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They're open to new ideas and actually care about their employees.

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The willingness to change in response to feedback is great. I also really like the focus on taking care of the people who work here (PTO policy, flexible schedule options, etc.).

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The best thing about TTR are the people and their care for others. Every day the office is filled with genuine laughter and fun. We really come together to improve people's lives, and you see it in everything we do.

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The willingness to change in response to feedback is great. I also really like the focus on taking care of the people who work here (PTO policy, flexible schedule options, etc.).

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It's the culture of kindness and the safe work environment. The theme songs from the Golden Girls and Cheers come to mind. "Thank you for being a friend..." "Where everybody knows your name...and they're always glad you came..."

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The team-oriented atmosphere makes this company one of the best I have ever worked for. There are no toxic individuals poisoning the environment. The owners have instilled strong values that are reinforced and practiced every day. The values are not only applicable to our work but to everyday life as well. They have become ingrained in everything I do, both in and out of work. I firmly believe that working for TTR has made me a better person overall.

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There's an understanding that if you don't have the answer to a particular problem, you have the opportunity and resources to find a creative solution and integrate it.

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What makes TTR so special is the culture; the people; the mission by leadership and our advisory council to make this company better and better every day. I've never seen anything like it. I'm so happy and proud to work here! The people you run into around the office are genuinely happy to be here and obviously having fun. I've worked in offices where the morale and production was low. This is never the case at TTR. We get tons of work done and somehow, almost magically, play a bunch too. And we are encouraged to play! The latest creation from our advisory council (a group made up of employees from every department in our organization with the goal to improve life at TTR) is the monthly activity challenge. Every employee can participate — it's basically like a bingo page filled with different activities such as: take a walk with a co-worker, eat lunch with someone you don't know that well, do a yoga class, etc. You get a stamp every time you do one of the challenges. When the month is complete, you get entered into a raffle to win a prize. The more stamps you have, the more entries into the raffle. What a brilliant and fun way to get everyone active and social! At first, I didn't think I would be into it, but I loved it! Bravo, advisory council! I could go on and on about all the amazing things provided by TTR, but here is just a short list: 30 days PTO, Up Desks, fast computers with dual monitors, espresso machines as far as the eye can see, annual Office Olympics, games around the office such as spike ball, various board games, ping pong, etc. That kind of paints the picture, but really, there is so much more and you really have to be here to understand. Our clients feel it with every fantastic customer service experience. Our loved ones feel it because we are happy. It's a magical place.

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The company's mission statement speaks for itself — our goal is to improve the quality of lives for tax professionals. The beautiful effect this has on the culture here is that we do not stop at improving the lives of our clients. Senior leadership strives to improve the quality of life for every employee and their family. The work-life balance is not only supported but actively encouraged. In the last year, I was able to take time off for my wedding and birth of my first child. Ever since I've started at this company, I ask myself, "What more could I ask for?"

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TTR professionals are given the opportunity to be involved at every level of the process to grow and be the leader in this industry.

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The people in this company make it great. I love my coworkers. I also love to work with our amazing clients.

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The people are amazing because they come to work every day with a smile!

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The genuine effort put forth to make sure we are hiring and retaining the right people. We have found a good balance between working hard and playing hard.

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TTR is a fun and caring place to work. I think upper management really cares about us and wants us to love showing up to work each day. We have so many great perks to working here, such as countless coffee and espresso machines, a full gym, really great PTO opportunities, games, as well as the ability to do our jobs in a comfortable setting.

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The people here are amazing! We are all hardworking, forward-thinking, caring people who want the best for our customers. Also, the great benefits and amount of PTO are pretty amazing too!

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I have great respect for my managers. TTR has done a good job of cultivating a leadership style that is effective and efficient. I feel like my managers are open and available to me when I have an issue arise, but they also trust me as a professional to manage my own time and responsibilities. There is no micromanaging, and I deeply appreciate that.

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There's a constant drive to improve the quality and delivery of our services. The explicit belief that we have the best employees anywhere!

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Great people, great pay, great benefits! In 54 years of life and 40 years of working, I have never experienced a better company than TTR. I look forward to going to work every day, the culture is amazing!

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TTR cares about not only improving the lives of our customers, but they care greatly for improving the lives of their employees.

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Great people, great pay, great benefits! In 54 years of life and 40 years of working, I have never experienced a better company than TTR. I look forward to going to work every day, the culture is amazing!

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I have worked for a few different companies, and I have always felt replaceable and never have felt like they cared about me personally. I can now say I know what it's like to work for a company that truly loves and cares about me. Not just my progress at work but in my personal life as well. I don't feel replaceable here.

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TTR makes every effort to ensure that every employee, no matter their level in the company, is happy, comfortable and well taken care of. As one tiny example, every employee gets the best possible office chair on the market. That may seem like a small thing, but I think it represents how they handle every aspect of their employees. From the moment I started as a low-level employee, I was given 30 days of PTO, 3 monitors, access to a gym (that's frankly better than most paid gyms) and my own Nerf gun. Here's another example: When it was time for raises this year, they asked everyone what they wanted to make. I gave a number, and a few days later, I was told that I wouldn't be receiving the amount I requested — instead I was given $4,000 more a year than I even asked for. None of that would matter, though, if TTR didn't make every effort to make sure everyone is happy, safe, appreciated, and recognized for their hard work.

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I really appreciate how TTR has a clear sense of its values. We observe those values and take them seriously. We make people's lives better. It gives my work meaning.

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The fact that the leadership truly cares about improving the quality of peoples' lives is what makes this company great. All the other great things stem from that core value. I've had great employers before, but none of them ever cared about their people as much as we do here.

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The people in this company make it great. I love my coworkers. I also love to work with our amazing clients.

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The care we have for each other, our clients, and their customers. What could be greater than the purpose of improving people's lives?

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TTR does a great job promoting teamwork and shared purpose. They create a positive work environment and it promotes more positive interactions with clients.

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I appreciate the continued effort to improve the lives of our clients and our employees.

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TTR professionals have great communication and a consistent positive outlook. It's so easy to forget how much these things impact your day when you are submersed in it always, but the moment I step out of our workplace, I realize that not everyone gets to have a direct line of communication with their CEO, not everyone gets daily motivation and support for a positive mental attitude.

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TTR is great because of its people and its culture. The culture is genuine and caring, for our employees and for our clients. Coming to work each day has meaning because we make a difference in people's lives. Again, both our employees and our clients. I think the culture just spreads and grows with each interaction. The company purpose of improving people's lives isn't something we throw up on a wall and forget about. There is consistency throughout the company to be true to the purpose, which makes everyone here feel like family.

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There is a culture here of oneness. We are all very supportive, and even celebratory in the way we deal with company successes. I'm happy to see my co-workers every day. We are treated well by one another and by the executive team. I have worked in a lot of corporate positions, and this is far and away the best I have ever been with or seen! On top of that, it is easy to care about the work we do because we have an excellent product line that we sell, and our clients truly appreciate the way we treat them. Care is a huge part of what makes this company awesome!

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I love coming to work because of the people, and the commitment to caring for each other and our clients. Working with an incredibly talented, curious, and creative group of people is beyond great — working with them toward the goal of enriching the lives of others is truly amazing and so fulfilling. Also, I think one of the company's greatest strengths is its adaptability. It is fantastic to have leaders who look around at what really works, what people really want, and take action to ensure that we do well.

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Every day each individual comes in with a purpose and it shows. Leadership communicates effectively daily, and there is a refreshing sense of transparency throughout. The energy is unlike any environment I've been a part of. It's results driven while being extremely positive and supportive.

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This company makes work fun, and the people are great. They show they care for you as a person, not just as their employee. The overall culture shows through every day.

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TTR really cares about us. They take our feedback into account. They change things. My boss listens to me. I care for my boss and my teammates on a personal level. If anyone is unhappy, we all work together to make them happy. That's extremely rare for a bunch of people who are thrown together to just work alongside each other.

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TTR has an open, fun, and honest atmosphere. TTR cares about its employees and clients. Our needs and requests are met fully and in a timely manner.

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Everyone seems genuinely happy and loves to work here. People are always happy to help each other. They don't hesitate to stop and answer any questions, no matter how small. What makes this company awesome is the people but also the management's willingness to create a great environment so that they can be themselves and enjoy coming here. Examples of how management does this: They are always willing to listen and talk. They never yell and always patiently work through things. The company provides extras to make your day nice like coffee, tampons in the bathroom, a full gym with a yoga instructor that comes in each day, to name just a few.

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I appreciate the fact that I don't need to write anything here because I know my opinions and voice are heard by peers and leaders in the office.

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There is a universal sense of commitment to being the best tax platform available and an absolutely genuine care for the people who work here, our clients, and the community. We have a gym, a playful culture, and excellent benefits.

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I appreciate how supportive TTR is for allowing us to telecommute when it is needed. The flexibility is amazing with a great working environment.

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I really like how much care, time, and effort go into making our jobs interesting, the workplace clean, safe, and fun, as well as making sure we get our tasks done. Our number one priority is to help our clients, but it doesn't come at the expense of the employee's well-being or happiness.

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TTR really cares about the well-being of the employees. They do a great job of taking care of the employees and their families, as well as our clients. The quality of my life has improved because of my employer.

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The constant drive to improve the quality and delivery of our services. The explicit belief that we have the best employees anywhere!

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TTR actually cares about you both professionally as well as personally. The staff here is so friendly and inviting. Makes you feel like you have been part of the team for years even though it's your first day.

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What makes this company great is the level of genuine care that the leaders have for the employees.

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Kindness — people here care about each other and the company. It starts at the top with the CEO and other executives that regularly show genuine concern and care for employees and clients. It's fantastically better than anywhere else I've worked. Improving the quality of people's lives is a real goal here, and worked toward daily.

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There is an incredible amount of care and respect for every individual whether they work here or not. Our mission is to improve as many lives as we can by the work we do every day.

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I absolutely love the relationship between our Upper Management all the way down to the Professionals. There is no barrier or disassociation between the different levels in the company, and I really appreciate that.

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The responsiveness and eagerness to accommodate the needs and wants of everyone in the company.

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TTR has an open, fun, and honest atmosphere. This company cares about its employees and clients. Our needs and requests are met fully and in a timely manner.

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It feels like we have leaders instead of managers. It's subtle but it is the difference between leading others to a goal versus keeping others in check. There is also an incredible flexibility that allows me the freedom to take the time I need to improve my life. I love how every month, it feels like there is a celebration for the company's success and the community we have built here at TTR.

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When you fall and skin your knees (probably during our annual Office Olympics), it's your entire team, executives included, that are there lending you a hand up and continuing to run alongside you until you cross the finish line together. No matter how many times you fall, they are always there to cheer you on.

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The company has broken down the barriers to achieve a healthy work-life-wellness balance. Most residents in the United States face environmental and cultural barriers that prevent them from achieving wellness; TTR has done an incredible job reducing barriers (and excuses) to ensure that we have access to preventive care.

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I love that the first priority of the company is to make people happy. Happy employees perform better. Even as the company grows, I still feel like we have a family bond within our groups.

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There is nothing holding anyone back. The door is open for anyone who wants the responsibility, and with it, the time and effort that it takes.

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We want to get things right. Not just for others, but internally, there is a constant focus on becoming better at our duties. TTR focuses on improving people's lives, including their employees. They really do care.

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I really appreciate the flexibility I'm given so I can be a working mom and still get to spend time with my kids.

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They're open to new ideas and actually care about their employees.

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I never thought I would work for a tax company and be given the opportunities I have. It's been amazing from the time I've started here to where we are now, and I can see the growth in policy, people, and work we do for our clients. We make lives better, and it's amazing to be a part of that. From the Office Olympics to the movies we get to go see as a company, there's no shortage of fun activities we get to do together, and it's amazing.

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I love that we have such an open environment, and people are free to make mistakes and learn, and also are welcomed to give input no matter what their level is. It truly is amazing to feel like you are being heard. I feel like my managers genuinely care about me and my well-being. It's awesome to be a part of a group, not just an employee. I really appreciate so many things about this company, and I'm not sure the execs get thanked enough for everything they do.

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The level of care for the employees. Sometimes it can be hard to see every day, but whenever you have a concern, it's addressed pretty quickly, and most of the time a solution is devised. The general concern for the employees' mental and physical health is pretty awesome. The encouragement to do what you love both inside and outside of work is great. Having food options and considerations for those who have dietary restrictions is really considerate.

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I love the transparency from top management regarding business targets and performance, work environment, company culture, and great salary and benefits.

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TTR is like a family all working together for the same goal. I am grateful they are flexible with my family life, you don't find that anywhere!

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Fantastic time-off benefits and flexibility. Best in class.

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TTR really cares about the well-being of the employees. The company does a great job of taking care of the employees and their families, as well as our clients. The quality of my life has improved because of my employer.

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They care about not only improving the lives of our customers, but they care greatly for improving the lives of their employees.

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I'm really thankful I get to work with so many talented and genuinely caring people. Care is definitely expressed through action and you can feel it. I can confidently say I'm the happiest I've ever been because I get to work with such an amazing group.

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