Call Tracking Services Subject to Communications Sales and Use Tax in Virginia

Tuesday, November 22nd, 2011

 
 
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Virginia
General

The Virginia Department of Taxation recently issued a ruling that call tracking services are subject to the communications sales and use tax but not the retail sales and use tax. Call tracking collects information about the calling customers through the use of toll free numbers. Services are generally exempt from the retail sales and use tax in Virginia unless specifically identified as taxable. Since this service is not specifically identified and does not involve the exchange of tangible personal property, it is not subject to the retail sales and use tax. However, the Department of Taxation provides a non-exclusive list of communication services that are subject to the state communications sales and use tax and “800 services” are included on that list. The Department of Taxation has determined that call tracking services fall within the definition of “800 services” and are therefore subject to the communications sales and use tax.


About TTR

Transaction (buying or selling things), Tax (the tax on this activity), Resources (our people, our website, our support services) - TTR, Inc.

TTR has a website that companies subscribe to and use daily. This website provides a list of everything that can be bought or sold in the U.S. It provides simple answers to whether buying or selling these items is taxable (subject to a sales tax or other tax), and it provides all the legal authority to support these tax answers.

TTR likes to keep things simple and fun, which is why it has great people who provide help to clients on any support questions they have about transaction tax issues.

Please visit TTR on the web at www.ttrus.com or call 866.578.8193.

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