Voicemail Reprogramming is Taxable in Arkansas

Friday, May 12th, 2017

 
 
A person checking voicemail on an office phone.
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Arkansas recently ruled that the reprogramming of voicemail boxes, including software setup changes and changes to voicemail stations, is taxable.

The taxpayer paid sales tax on voicemail reprogramming services. The taxpayer requested a refund of the sales tax believing the services were exempt professional services.

Arkansas does not tax professional services. However, Arkansas does tax the installation, maintenance, or repair of telecommunication equipment. The judge ruled that the voicemail reprogramming services were taxable maintenance and repair of telecommunication equipment.

https://www.ttrus.com/sites/default/files/ar/17-034.pdf


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TTR has a website that companies subscribe to and use daily. This website provides a list of everything that can be bought or sold in the U.S. It provides simple answers to whether buying or selling these items is taxable (subject to a sales tax or other tax), and it provides all the legal authority to support these tax answers.

TTR likes to keep things simple and fun, which is why it has great people who provide help to clients on any support questions they have about transaction tax issues.

Please visit TTR on the web at www.ttrus.com or call 866.578.8193.

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